Paradisus Varadero Resort & Spa

ricardo cesar patrici, AF, 2009-08-08
pasamos con mi esposa Marta unos días inolvidables. La atención del personal fue exelente y respecto a la gastronomía ningún comentario podría describir lo que es en realidad. Tuvimos la suerte de haber viajado bastante y alojarnos en hoteles "all inclusive" pero ninguno es comparable a éste. Sin ninguna duda pensamos volver y ocupar, de ser posible, la misma habitación (1515). Solo como sugerencia: modernizar los televisores de las habitaciones y mejorar el servicio de internet. Pero sin duda el balance en muy positivo. Gracias por todo y hasta la próxima visita!!!

Marcel Pena Quesada, AF, 2008-10-13
UN HOTEL MUY AGRADABLE ENCONTRE LA TRANQUILIDAD Y LA DIVERSION CON EL GRUPO DE ANIMADORES QUE TRABAJAN MUY DURO CON SUS ACTIVIDADES Y SHOWS Y DESDE AQUI AGRADECER PRINCIPALMENTE A ADRIA UNA ANIMADORA QUE SIEMPRE MANTUVO SU PROFESIONALIDAD Y ACTITUD ADMIRABLES. UN SALUDO A TODOS

nuria mena ruiz, ES, 2008-06-07
estuvimos en el hotel en mayo y fue una experiencia maravillosa, el hotel es un paraiso, el servicio muy bueno. es la primera vez que ibamos a un todo incluido y creo que hay que repetirlo. muchas gracias

Anónimo, CA, 2007-06-20  
When I read the reviews about this hotel it makes me sad that other people did not have as fantastic a stay as we did. I think some of the reviews are a little unfair and forget the poverty in this country.

We went to the Paradisus Varadero on 22nd March to 6th April and we had a fantastic time. We went just the two of us and we stayed in the resort for 14 days straight as we were checking it out for our future wedding venue in May 2008.

Yes the rooms are a bit dated (all they need is a lick of paint and a softer mattress) - however they are spacious, airy and everything worked. If you had any problems you just called room service and they would come and sort everything out for you. There were no ants and our sheets and towels were cleaned every day unles we asked for this not to be the case. Our first room we had on the first floor was really really nice, but it had twin beds and we wanted a double king size bed so we moved. The other room on the ground floor was not as nice, however this was due to the colour scheme being not to my taste! The bathroom was fine with full shower, bath, toilet and b-day. More than enough storage space and changing room/sink area. If you want to spend your holiday in your room then maybe this is not the hotel for you! The upgraded rooms are even nicer and we have chosen the garden villa to stay at for our wedding night and last 3 days of our holiday next year.

The beach is the best beach I have ever seen and the beach and water are clean and clear. The beach is cleared every day by tractor to rid it of the rubbish left with cups and stuff from the beach hotels. Its fine white powdery sand too, which is lovely. You can walk for miles down the coastline looking at all the other hotels on the Varadero beach, I promise you the Paradisus beach is the best out of all of them. The Paradisus beach by far makes this the best resort in Varadero.

There were four a la carte restaurants - Steakhouse, Romantica, Spanish and Italian. All of these had great food and we enjoyed sampling the menus on offer. I can recommend the tenderloin in the steakhouse; the chateau briande in the Romantica; the lobster in the Spanish and the deserts in the Italian! All the food was good and you are spoiled for choice as its all included in the price of your holiday and the only extra charge is for a nicer bottle of wine than those already included! There was also a seafood restaurant in the Beach Grill - we avoided this as my fioncee did not like fish, but the menu was great for fish lovers!

The buffet is as you would expect in cuba - varied but not like at home. I do not agree that the food was cold as per the reviews. We had breakfast every day in the buffet as well as lunch on alternate days and dinner when we could not get into the a la carte restaurants. We found that there was always a really good choice, you could have fresh fish or meat cooked the way you liked it, fresh pizza, spagetti, fish and shellfish or the hot meal of the day. All the food we had was of good quality and the service was exceptional, our drinks were always topped up and plates cleared quickly. Our food was never cold or rubbish tasting and I would say it was better than expected considering I had been to cuba before.

For lunch you can eat at the beach grill which is excellent, we ate there most days. You can also eat at the spanish restaurant where they have live cuban music playing, however the menu is a little basic. The italian offers a great lunch menu of pizza or pasta (including takeaway pizza if you want to stay by the pool!) we ate there when staying out of the sun as they have an al fresco covered seating area, we just loved and we wanted a long lazy lunch. And there is also the buffet.

The entertainment team were there to ensure your stay was as lively or as quiet as you wanted. There are so many activities its hard to keep up. However, you do what you want to do and there is no pressure to do anything. The evening entertainment was very camp and we did not enjoy the shows, however, we really enjoyed the elegant lobby bar, which became our evenings entertainment before an early night.

The gym needs new equipment so is not of a standard expected at a 5 star - however, there is a beautiful beach to run down as well as many other exercises such as aerobics, water aerobics, step and plenty of beach and pool games. I am sure that the hotel wil update their equipment shortly.

Room service - 414! Make sure you use this during your stay. We only discovered it half way through our holiday when we saw a bell boy taking a bottle of wine to a room opposite us. They will bring you anything you want to drink or eat 24 hours a day, this included cava and pizza at 3am and a bottle of rum and an ice bucket in the early evening for balcony relaxationa s the sun went down!!

The pool is magnificent and even when the hotel was fully booked it did not feel crowded. Its very clean and the pool attendants are very quick to get your beds if you regularly tip them.

The massage, manicure and pedicure services are excellent value for money. They costed around 15 CUC which works out about £10.

One thing I will say is that TIPS in cuba go along way. These people are very poor and rely on the tips they receive. We had excellent service throughout the hotel and we only tipped about 10-15CUC's per day.

This is definitely a hotel for weddings or special occasions, we have booked our wedding here in May 2008. If you dont want a hotel that is dedicated to these kinds of holidays then I would suggest you stay elsewhere. There were 3-4 weddings a day when we were there, this means that the restaurants can be hard to book and bars can be busier than normal.

This is the best holiday I have ever had and the hotel was paradise. It certainly was a 4-5 star for us and we are going back!

Anónimo, CA, 2005-04-20
We are just coming from a two week vacation at the Paradisus Varadero and have been very disappointed by the Hotel.
At the outset, upon your arrival, everything seems perfect when you visit the site while waiting for your room: the entry and lobby of the Hotel, with their aquatic layout, the gardens, the unique pool, etc., until such time when you arrived at your room, when you begin your search for drawers, that are practically non-existent, and where renovations would be very welcome.
The second surprise is your adventure at the Buffet, where your patience is tested, while waiting for a table and for a waitress to serve you, even a cup of coffee. Then, you begin your search for something appetizing, in vain. It is up to you to go and see if I am right.... We do not even mention the service, absolutely mediocre....
The food is clearly better in the other restaurants on the site.
At EACH meal, a band will be pleased to play and sing your favourite songs, thereafter waiting for your tip and presenting their CD for sale, that you will try to hear at home, without success (ours contains 3-4 complete songs, that's all..).
After dinner, you feel to watch a good show.... in vain... they are all feeble performances....
So, if you wish to go on holidays for sun and a good relaxation at the pool, and, of course, if you are on low diet, we would greatly recommend the Paradisus Varadero.
If you are very selective and research quality and refinement, think twice before booking.
Denis and Julie, from Montreal